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Technician, Locates

Category: Customer Service/Support
Position Type: Full-Time
Location Type: Onsite

OUR VALUES

At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

JOB SUMMARY

Ezee Fiber is seeking a dedicated and skilled Locates Technician who will be responsible for identifying and marking the location of EZEE Fiber's underground lines, playing a critical role in protecting our underground infrastructure and ensuring safe excavation practices. You’ll work closely with field teams, contractors, and utility partners to prevent service disruptions and maintain the integrity of our network. If you’re detail-oriented, safety-conscious, and enjoy working outdoors with cutting-edge technology, this is a great opportunity to contribute to a fast-growing fiber company committed to delivering reliable connectivity.

ESSENTIAL FUNCTIONS

• Utility Identification: Use specialized equipment and tools, such as pipe and cable locators, to accurately identify the presence and depth of underground utilities.

• Marking and Flagging: Once utilities are identified, the locator must clearly mark their positions on the ground using appropriate marking materials, such as paint, flags, or stakes.

• Collaboration: Work closely with construction crews, contractors, engineers, and other relevant stakeholders to coordinate utility locating activities and ensure that projects proceed safely and efficiently.

• Works with various software program's, including Konterra and 3GIS mapping, to track, identify, and report locate tickets.

• Document work completed with quality, accurate, and descriptive photos.

• Works on call as scheduled to respond to after-hours emergency tickets.

• Continuous Learning: Stay up-to-date with the latest utility locating techniques, equipment, and safety practices to enhance job performance and maintain industry standards.

• Customer Service: Demonstrate excellent communication and customer service skills when dealing with clients, ensuring their needs are met and their concerns are addressed promptly.

QUALIFICATIONS

Education and Experience Requirements: High school diploma or equivalent; technical certifications in fiber optics are a plus. A minimum of six (6) months to two (2) years of experience or training in utility locating, construction, surveying, or a related field is advantageous, along with familiarity with utility maps, blueprints, and survey drawings is beneficial.

• Ability to operate utility locating equipment and interpret data accurately.

• Strong physical fitness and the ability to work outdoors in various weather conditions.

• Excellent problem-solving skills and attention to detail.

• Must be highly self-motivated and able to work independently.

• Proficient in basic computer applications for data entry and reporting.

• Effective communication and interpersonal skills for collaboration with team members and clients.

• Demonstrated commitment to safety and adherence to safety protocols.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver’s license

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The field and environmental requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to work outdoors in various weather conditions, including extreme heat, cold, rain, or wind. Stand, walk, bend, stoop, and kneel for extended periods of time. Lift, carry, push, or pull objects weighing up to 20 pounds as needed. Tolerate exposure to noise, dust, fumes, and uneven or slippery surfaces. Wear required personal protective equipment (PPE) during all applicable tasks.

TRAVEL REQUIREMENTS

Standard daily travel to assigned territories is required for this position (up to 30% of the time within a 10-mile radius)

TOTAL REWARDS

• Competitive compensation package

• Health, Dental and Vision insurance

• 401k match

• Paid time off and other generous benefit programs

• Tuition reimbursement

WHY JOIN US?

At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As Technician, Locates, you will play a critical role in building a new function that directly impacts our company’s growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation.

*We are seeking candidates that are legally authorized to work in the United States, without Sponsorship.