At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.
We are looking for a detail-oriented and proactive Implementation Coordinator Enterprise to lead and manage end-to-end customer installation projects. This role is ideal for someone who thrives in a fast-paced environment, enjoys cross-functional collaboration, and is passionate about delivering exceptional customer experiences. You’ll oversee every stage of the project lifecycle, ensuring timely execution, clear communication, and continuous performance tracking.
Project Management & Execution
Customer Engagement
Performance & Metrics
Financial Oversight
Cross-Functional Collaboration
Education and Experience requirements: Bachelor’s degree in Business, Project Management, Telecommunications, or related field preferred. Minimum of 3–6 years of project management or service delivery experience, preferably in telecommunications, fiber, or technology services.
Proven experience in managing complex, customer-facing projects, ideally in a technical or service-oriented industry.
Excellent communication skills with the ability to engage effectively with stakeholders at all levels.
Strong understanding of project management methodologies, tools, and best practices, including experience in budget management and financial forecasting.
Demonstrated ability to work cross-functionally, collaborating with diverse teams to ensure project success.
Highly organized, detail-oriented, and able to juggle multiple projects in a fast-paced environment.
Proven track record of delivering projects on time and within scope, with a focus on customer satisfaction.
Preferred Skills
Proficiency in project management software (e.g., Jira, Asana, Microsoft Project)
Advanced Excel skills, including experience with VLOOKUP, pivot tables, and complex formulas
Strong data analysis capabilities with a focus on tracking and improving service delivery performance
Experience creating dashboards, operational reports, and performance metrics
Valid Driver’s License
The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.
Travel is minimal less than 5%
WHY JOIN US
At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As Implementation Coordinator, Enterprise, you will play a critical role in building a new function that directly impacts our company’s growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation.
*We are seeking candidates that are legally authorized to work in the United States, without Sponsorship.
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